The ITIL® 4 Specialist: Create, Deliver and Support (CDS) qualification is intended to provide the learner with an understanding on how to integrate different value streams and activities to create, deliver and support IT-enabled products and services, and relevant practices, methods and tools.
The ITIL® 4 Specialist: Create, Deliver and Support (CDS) qualification is one of the pre-requisites for the designation of ITIL® 4 Managing Professional which assesses the candidate’s practical and technical knowledge about how to run successful, modern, IT-enabled services, teams and workflows
Key Learning Outcomes
Understand how to plan and build a service value stream to create, deliver and support services.
Know how relevant ITIL practices contribute to creation, delivery and support across the SVS and value streams.
Know how to create, deliver and support services.
Exam Details
The ITIL® 4 Specialist: Create, Deliver and Support (CDS) designation is managed by PeopleCert.
Candidates must complete this training course to take the exam.
The candidate must have passed the ITIL® 4 Foundation examination in order to sit this exam.
The web-based exam, supervised by a proctor, includes 40 multiple-choice questions and lasts 90 minutes. A minimum score of 70% is required to pass.
A certification exam is mandatory for ALL accredited training outlined in this proposal. The price per learner includes the cost of the associated exam.
What is Included
Each enrolled and approved learner will receive a web-based exam voucher valid for six (6) months.
Course material will only be provided as downloadable soft-copy files that can be viewed on a variety of devices. Attendees may print a hard copy of the files in whatever format best meets their needs and can only use the files under Lean IT Group’s terms of use.
Unlimited access to e-Learning for six (6) consecutive months.
$1,095.00
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